My client, a busy Housing Contractor, have an opportunity for a Customer Care Coordinator who has experience of working in the housing market.
You will be responsible for delivering the administration process of post-sales completion of defects and release of retentions.
A leading housing contractor providing housing solutions UK wide building quality homes for a wide range of home buyers from first time buyers to family homes.
With services ranging from domestic and international express delivery, e-commerce shipping and fulfilment solutions, road, air and sea freight, to supply chain management, consumer retail services, technical support and more.
Our client is a leading global logistics provider.
An opportunity has arisen for a customer driven individual to join the growing team of an international business supporting their global client base as a Customer Service Specialist.
The successful candidate will be the first point of contact for all requests, and responsible for maintaining budgets, repairs and assets so accuracy is key.
The company pride themselves on delivering excellence on all platforms to manage their customers' expectations.
We are seeking a dedicated customer service advisor to join our busy repairs and maintenance team on a 2-month contract basis.
As a vital member of our team, you will be responsible for providing excellent customer service to our clients, ensuring their needs are met promptly and efficiently.
Responsibilities
Act as the first point of contact for clients, handling inquiries and requests with professionalism and empathy.
Responsible for the order to delivery communications with customers, and will ensure that the customers voice remains clear through development projects and the production planning process and that customer communication is clear and transparent, escalating any issues to the appropriate director or account manager.
This role is key to the Customer Service function and customer relationships of the business.
The person needs strong administrative skills as a core experience trait.
As a Customer Service Representative, you'll be at the forefront of ensuring customer satisfaction and driving their commitment to excellence.
Responsibilities include proactively resolving customer concerns promptly and efficiently; investigating and resolving customer complaints in a timely manner; collaborating with dealers and suppliers to process orders and provide timely updates; assisting customers with in-life queries regarding their vehicles.
One of the UK's largest providers of car and van leasing is looking for a Customer Services Representative to join their award-winning team.