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TEMPORARY CUSTOMER CARE ADVISOR - 27.5 HOUR PER WEEK - PART TIME MONDAY - FRIDAY 9AM - 2.30PM NG15, NOTTINGHAM £12.30 PER HOUR START ASAP We are seeking a dynamic and customer-focused Customer Care Advisor to join our clients team. You will be responsible for providing exceptional service to clients, addressing their need and resolving all queries. Responsibilities: Answer incoming calls and process query which may include placing an order, arranging a credit or collection and process any necessary actions in a timely manner Input orders ensuring all information is accurate Supporting with online live chat Offer alternatives when products are out of stock or products are discontinued Stay up to date with and actively promote products/special offers current promotions Manage multiple daily tasks simultaneously including inbound calls, releasing draft orders, outbound calls and customer emails Work as a team to deliver world class customer service ensuring flexibility to meet our customer needs. Person Specification: Customer service experience by phone Be able to work on own initiative to deliver business objectives Proficient in Microsoft office suite - essential Previous admin experience