We are looking for a IT Customer Sservice Coordinator for a busy Mansfield based organisation.
Working in a fast paced and varied role, you will be providing Technical support to business clients and escalating more complex issues to internal departments and third parties as well as:
Answer incoming calls and process query which may include placing an order, arranging a credit or collection and process any necessary actions in a timely manner.
General
£10.90 PER HOUR
WORKING FROM FEBRUARY UNTIL END OF MARCH - THIS MAY GET EXTENDED
As a Customer Service Advisor you will be customer orientated and will act as a liaison, provide product/services information and resolve any emerging problems with accuracy and efficiency.
A well-established business based in central Nottingham are looking for a Customer Service Advisor to join their growing team.
Duties Include
Providing help and advice to customers communicating courteously with customers by telephone, email, letter and face-to-face.
Ensuring all Service and/or support calls are processed correctly and ensure their timely completion within SLA
Responding to customers and assisting Service Engineers within the overall smooth operation of the department as well as:
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