Posted by Osborne Appointments • £26K/yr to £28K/yr
OA are recruiting for a Customer Service Coordinator to join our client's dynamic and growing team within a leading distribution company in the fashion accessory and travel goods sector.
As the first point of contact for a diverse range of customersincluding buyers, shop floor staff, and merchandisersyou will play a crucial role in managing customer enquiries, orders, and repairs.
You'll take ownership of each interaction, ensuring customer satisfaction while enhancing account management practices.
Are you passionate about delivering exceptional customer service
We're looking for a Customer Service Coordinator who can act as a trusted point of contact for clients while supporting our Client Services team behind the scenes.
General
In this role, you'll help ensure every customer experience is smooth, professional, and impactful.
From onboarding and reporting to coordinating communications, you'll play a vital part in helping our clients thrive, freeing up our teams to focus on strategic growth.
Together with our trade partners, we are committed to delivering premium best-in-class in-cup-quality, consistency and beverage variety, as well as ensuring an outstanding customer experience through constant innovation.
Franke Coffee Systems UK Ltd. is a leading company in coffee machine industry committed to excellence and innovation.
We're looking for a Customer Service & Logistics Coordinator to join a dynamic team and ensure the smooth handling of customer shipments from booking's to delivery.
Key Responsibilities
Investigate and resolve misrouted or lost shipments.
Review and proactively track PODs (Proof of Deliveries) to ensure timely delivery.
As Customer Service Coordinator, you will hold a vital position within the company, working closely with the Sales Team.
Our client is the largest designer and manufacturer of energy efficient, bespoke Swedish timber frame homes in the UK and they have an excellent opportunity for a Customer Service Coordinator to join their Show Centre in East Grinstead, West Sussex.
Join a well-established global company as a Service Coordinator and play a key role in ensuring exceptional service delivery and operational efficiency.