Our client is a leading online retailer who is currently seeking a Customer Support Representative to join their team in Crowborough.
You will report directly to the Head of Customer Service and you will work extremely close with the external sales team and the Dispatch/Warehouse & Purchasing Department.
The job implies support and assistance within the sales office (order processing, outgoing and incoming phone calls, responding to enquiries) .
The Customer Service Advisor will be pivotal in providing top-tier assistance and support.
Our client is a well-established industry based in Eastbourne and are looking to grow their customer service team and take on a customer service advisor.
This role involves handling customer queries, providing information about products and services, and ensuring customer satisfaction.
A talented Customer Service professional is being sought by my client to provide first line support to its clients and engineers.
This is a fantastic hybrid opportunity for a highly organised and committed Customer Service person to account manage projects including scheduling jobs, organising accommodation for field engineers and keeping customers up to date on projects.
The role will include
Providing first class 1st line support, information and updates to customers, managers, and internal departments.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Do you have experience working within a customer service support role?
Do you enjoy managing key clients and developing existing relationships with customers?
Benefits: 20 days holiday plus bank holidays, End of Year Profit Bonus, Christmas close, Parking, Pension, Training and Development opportunities, fun social team events quarterly and monthly office lunches.