Complaints Investigator / Handler with demonstrable experience of complaint handling within a regulatory environment, excellent communication and customer service skills and a calm and professional manner is required to join a well-established housing association based in Ealing, West London.
Although not essential. JOB OVERVIEW
Any previous experience working for a Housing Association or experience of Housing Repairs and Maintenance would be highly desirable.
Greenford (Hybrid role, working 2 days from home and 3 days from an office in Greenford).
THE COMPANY
Growing, expanding, leading and sought after global organisation that take excellent care of their people encouraging development from within.
General
INTERESTED candidates must be able to travel to Greenford without having to relocate as this is an urgent role requiring someone to start straight away.
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Hours per week: Monday to Friday on a variable shift rota - 45 hours per week
The company has a turnover of £1.5bn and operatesacross the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
We have a fantastic new job opportunity for a Contact Centre Team Managerwho has previous people management and leadership experience, preferably within a busy customer service call centre environment.
Contact Centre Team Managerwho has previous people management and leadership experience, preferably within a busy customer service call centre environment is required to join a team based in Ealing, West London.
Working as the Contact Centre Team Manager you will lead on the delivery of departmental KPI's through the effective management of Contact Centre Agents.
We have a fantastic new job opportunity for a Customer Service Advisor / Income Officer with experience of delivering a customer orientated service, good working knowledge of Microsoft Office, including Word, Excel and Outlook and excellent communication skills.
Customer Service Advisor / Income Officer with experience of delivering a customer orientated service, good working knowledge of Microsoft Office, including Word, Excel and Outlook and excellent communication skills is required to join a well-established housing association based in Ealing, West London.
Experience of debt recovery and/or credit control and knowledge of welfare and housing benefits would be desirable but are not essential.
Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude.
Our client is currently recruiting for customer service and sales advisors to start immediately due to their recent expansion and high client demand.
If you are passionate about delivering exceptional customer experiences and thrive in a dynamic environment, we would love to hear from you!
Apply now to join our team
An exciting opportunity has become available in Greenford to join a nationally recognised brand during their growth period and be part of the Customer Experience team!
Greenford (Hybrid role, working 2 days from home and 3 days from an office in Greenford).
THE COMPANY
Growing, expanding, leading and sought after global organisation that take excellent care of their people encouraging development from within.
General
INTERESTED candidates must be able to travel to Greenford without having to relocate as this is an urgent role requiring someone to start straight away.