They re looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?
They are looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?
About the Role: As a Service Co-Ordinator within my client's Service Engineering department, you will be the linchpin in managing service requests and ensuring the highest level of customer satisfaction.
Your proactive approach and keen commercial awareness will drive the success of our service interventions and follow-ups.
Main Purpose of Job
Proactively promote the company's services and control service requests from customers to meet and exceed expectations.
Do you work in a customer service environment where you have to work shifts and weekend etc?
Are you looking to move away from that type of environment and work in a role that offers training, normal working hours and the opportunity to split you working week between the office and home in a hybrid working environmen?
You will be providing customer service and general administration and should have excellent verbal and written communication skills.
Very successful and friendly local business seeks a driven Customer Service Administrator capable of working to high business and regulatory standards within a busy environment.
You should be proficient in the use of computers and it is important you have a positive approach, the desire to progress, are able to learn new tasks easily and can produce accurate work in a timely manner.
You'll be responsible for assisting customers who require extra help, addressing their inquiries promptly and efficiently.
As an Extra Care Specialist, you will play a vital role in maintaining our commitment to exceptional customer service.
This role involves collaborating with colleagues across the organization, delivering high-quality service through various channels, and identifying and supporting customers in financial hardship or needing priority services.