My local client is looking for a dedicated Customer Services Advisor to enhance theirr team with their expertise and commitment.
Salary: £26,000 p.a. Hours: Full-time, 36 hours per week Location: Hybrid working model, with initial office days and increased flexibility post-onboarding.
Your Impact: As a Customer Services Advisor, you'll be the frontline of our service, ensuring customer inquiries are handled promptly and effectively. Your role includes:
- Being the first point of contact via various channels.
- Resolving queries efficiently using technology.
- Escalating issues when necessary and managing follow-up tasks.
Your Skills: We value experience in customer service, knowledge of service standards, and an understanding of repair maintenance processes. You should possess:
- Excellent communication skills.
- The ability to serve a diverse customer base.
- Competency in IT and digital tools.
Our Values: Join us if you share our commitment to trust, open-mindedness, collaboration, and continuous improvement.
DBS clearance is a prerequisite.
What We Offer: My clients believes in creating exceptional experiences for both our customers and team members. The comprehensive rewards include:
- Competitive pay.
- Work-life balance with flexible working hours.
- Professional growth opportunities.
- Enhanced parental leave.
- Health benefits and wellbeing support.
- Recognition and retail perks.