The role of Customer Service Coordinator is busy and varied role, focusing on handling requests from customers, meeting their expectations in a timely manner.
Kenneth Brian Associates are working with a company based in Redhill, who are seeking a Customer Service Coordinator to join their team.
They are looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS.
Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic issues, as well as maintaining an exemplary level of customer service.
Ensuring issues are resolved efficiently and satisfactorily.
About the Role: As a Service Co-Ordinator within my client's Service Engineering department, you will be the linchpin in managing service requests and ensuring the highest level of customer satisfaction.
Your proactive approach and keen commercial awareness will drive the success of our service interventions and follow-ups.
Main Purpose of Job
Proactively promote the company's services and control service requests from customers to meet and exceed expectations.
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS.
Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic issues, as well as maintaining an exemplary level of customer service.
Ensuring issues are resolved efficiently and satisfactorily.
We are working with a credible and high performing charity who are looking for a proactive and enthusiastic Volunteer Co-ordinator to join their well established team.