Techunite Ltd are recruiting for a customer sales support executive to join an expanding company in High Wycombe.
You will play a huge part in the provision of business services from initial contact with the customer through to full set up of services ensuring the customer is always at the forefront of the process.
Key Responsibilities
Management and coordination of order workloads, progress reports and service updates for customers.
Our client, a world leader in their field, are seeking a customer service assistant to join their team on a fixed term basis, however there is a strong possibility that this may be made a permanent position at the end of the year.
Reporting directly to the Customer Service Supervisor the Customer Service Specialist is responsible for supporting the commercial team with product quotes and manufacture lead times, coordinating, and processing all incoming orders, and supporting with all external logistical requirements.
The role is offered predominantly on a remote basis, with the requirement to come into the office approx 2/3 times per month, and the understanding that you are required to come in as the business needs for meetings, events and such like.
The role would be supporting the Area Sales Manager by going into existing customers (Builders Merchants) and doing product demonstrations, Training the staff and customers, up selling the products and Merchandising.
Our client is an international company that manufacturers & supplies Adhesives, Sealants Tiles, Grout and Roofing Supplies for over 20 years.
PRINCIPLE SCOPE AND OBJECTIVES
To drive sales through product demonstrations and customer product training exceeding KPIs targeted.