Sales Administrator
Chesham Salary up to £30,000 dependent on experience
Monday to Friday, 9am-5.30pm
Our client is seeking a dedicated and organised Sales Administrator to join their dynamic team in Chesham. In this crucial role, you will provide top class customer service, administration and sales support to the Sales Team.
Key Responsibilities:
- Deliver excellent customer service by handling incoming calls and enquiries.
- Accurately enter customer orders into the system, ensuring all necessary information is provided for timely delivery.
- Ensure payment terms are agreed upon for all orders and issue proforma invoices when required.
- Obtain artwork approvals from customers through the Artwork Department.
- Raise and send purchase orders to suppliers.
- Address customer complaints and inquiries regarding order progress.
- Handle incoming sales enquiries and forward them to a sales executive if necessary.
- Communicate with suppliers to obtain prices and product information.
- Prepare customer quotations as requested by the Head of Sales and take ownership of the sales process.
- Mail brochures, samples, and other information to customers.
- Complete filing and paperwork in accordance with company procedures.
- Collaborate closely with colleagues in the office, factory, and other departments in a cooperative and enthusiastic manner.
About You:
- Committed to service, presenting a calm and professional manner at all times, remaining flexible, focused, and positive in the face of changing customer demands.
- Set and maintain high performance standards, with a strong attention to detail and accuracy.
- Demonstrate a sense of urgency in solving problems.
- Effectively plan and organise tasks and responsibilities to achieve objectives.
- Possess clear and confident communication skills.
- Proficient in IT skills, including MS Office.
If you are a motivated individual with a passion for customer service and administration excellence, we would love to hear from you. Please apply for this Sales Administrator vacancy by attaching your CV.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.