Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Posted by Macildowie Recruitment and Retention • £26K/yr to £28K/yr
General
The internal sales team are here to support the external sales account managers with all aspects of the sales cycle, from quoting a customer to making sure the project is delivered and completed to the time scale.
The role is vital to the creation and maintenance of key relationships with customers
Key activities and responsibilities
Responding to incoming enquiries - both over the phone and by email.
We're seeking an experienced Field Sales Manager to join our Trade division.
We are dedicated to providing exceptional service to our trade customers, which include high street blind and curtain retailers, wholesalers, and e-commerce businesses.
Arena, Eclipse, and Stevens are part of the Hunter Douglas UK Trade Division, and leading brands in the window coverings industry, offering a diverse range of high-quality products.
Customer Service AdvisorContract: PermanentSalary: £23,463Working hours: 25 - 37.5 hoursA typical shift pattern that allows for two full weekends off in a 4-week rotation.
We recognise that this working pattern may not suit everyone, and may consider an alternative working pattern where possible.To ensure we can support our customers and store colleagues, our operating hours are:
For example, week 1 you'll work 44 hours spread across 6 days, week 2 you'll work 31 hours over 4 days.