Working within the Technical Support team, this role will involve proactive investigation, fault finding, problem-solving, troubleshooting, and resolution of customer support requests via phone, email, chat, WhatsApp and tickets.
Everything about CSL is designed to keep our customers connected, secure and live.
Simplicity, service and reliability have been at the heart of everything we do since CSL was founded in 1996.
My client is looking for a candidates who can speak French with excellent customer service experience, happy to be on the phone dealing with any questions and queries, taking on leads and building a relationship with customers and clients.
This is a new role, which will be providing support with the day-to-day running of all areas of the department: administrative support, helping with general office duties and liaising with members both over the phone and by email.
A well-established Member Services Team requires a Member Services Support Coordinator.
This is a Full Time office based role, however the offices will be moving in June, from their current location in Rickmansworth to the Croxley Business Park.
We are pleased to be recruiting for a leading distributor based in Kings Langley who are looking for a Customer Service Advisor to join their warm and welcoming team on a full time, permanent basis.
You will be working with a close-knit team and will be responsible for assisting with customer orders, making sure deadlines are met and deliveries are running smoothly as well as much more!
This is a fantastic opportunity for someone to learn and develop new skills or put existing ones to good use.
Management of customer orders from receipt to delivery.
General
You will be responsible for the full order process, including dealing with the customer, arranging delivery, liaising with the warehouse to ensure collection.