Member Services Support Coordinator
My client is a growing insurance company and are looking for additional admin support for their busy Claims Department
Duties include:
Answering inbound calls, including claims overflow calls
Distribution of all correspondence received via post & through email minimal delays
Maintaining postage credit and ordering stationery
Printing, packing up and sending member documentation
Reviewing outstanding renewals
Forwarding on and following up on customer invoices
Recording all documents received relating to a registered claim
Skills Required
Use of concise, clear and appropriate language
Listening and responding effectively
Reasoning and ability to identify possible problems
Able to build rapport and successful relationships
Empathetic; able to identify, understand and respond to different views
Organisation skills; ability to manage multiple demands
This role would suit a bright individual who is looking to gain experience in a friendly insurance company.
This role comes with excellent benefits including bonus, healthcare and pension
The company are based in Rickmansworth but will be moving to Croxley Business Park in June.
For more information please contact Charmaine