Be the first point of contact for all inbound Customer Support Enquires into the contact centre.
General
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
In this role you will be responding to all types of consumer led correspondence so an ability to converse professionally both via verbal and written means is a must!
As a Customer Support executive and Administrator you will play a key role in building and maintaining strong relationships with our customers by making outbound calls and discussing products & booking appointments as well as dealing with incoming calls.
In this role, you will be responsible for providing support to the field sales team and ensuring excellent service to our customers.
We are seeking a motivated and customer-focused individual to join our clients dynamic team in the UK.
We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
Our client is within the logistics and construction industry looking to recruit an experienced and professional Sales Support Advisor who has the skills and competencies to successfully secure and process orders over the telephone, webchat and via email.
THIS IN NOT A COLD CALLING SALES OPPORTUNITY.
This is a fast paced role where attention to details and coordination skills will be required alongside enjoying dealing with customers and building rapport.
We're looking for Customer Team Leaders to join our team at Co-op.
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
Closing date: 05-06-2024 Customer Team Leader Location: 151 Privett Road, Gosport, PO12 3SS Pay: £13.32 per hour Contract: 28 hours per week regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)