If the fault cannot be repaired over the phone, you'll be ordering parts required to repair and dispatching as technician within the agreed service levels.
In this crucial role, you'll be providing comprehensive technical telephone support to customers, including first-line support, triaging and resolving complex customer enquiries promptly and efficiently.
Looking for a role combining customer service and administration
This is a great opportunity for someone looking to develop their experience in a global organisation, with excellent training and onboarding.
If so our client based near Ely are now looking for a Customer Service Administrator to join their growing business.
Are you looking for a Customer Service role that truly makes a difference to people's lives?
They are looking for an experienced Customer Service Administrator to work as part of the team in delivering a great service to their customers, many of whom have extra needs.
Managing the stock levels and order flow of spare parts.
General
Based in Ely, Cambridgeshire, you'll be responsible for coordinating and monitoring parts for the Spain/Portugal region ensuring you meet targeted service levels and drive customer satisfaction.
We're excited to recruit for this Spanish speaking Supply Chain Coordinator to join an international multilingual Supply Chain team.
In this role, you'll be providing support to the Account Management, Commercial and Production teams to drive sales and growth, through the delivery of an outstanding level of service which focuses on competitiveness, communication, accuracy, reliability and dependability.
This opportunity is perfect for a motivated 3D Point of Sale (POS) Designer who's looking to start developing their skillset around cardboard design and move their career forward in an established, global business, with a structured development path laid out in front of you.