Working with our Customer Experience team, you'll be responsible for in person customer engagement in communities, before, during and after planned works.
(Fixed-term Contract/Secondment ending March 2026)
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?
Posted by Randstad Delivery (GBS) • £23K/yr to £26K/yr
Introduction
My client, a leading financial services institution, is currently seeking a Customer Adviser to join their dynamic team based in Edinburgh.
With a long-standing reputation for providing exceptional banking services, my client is dedicated to supporting both individual and business customers through innovative financial solutions.
They are passionate about putting customers at the heart of everything they do, and as a key player in the UK banking industry, they offer a collaborative and growth-focused environment.
Posted by Randstad Delivery (GBS) • £23K/yr to £26K/yr
Introduction
My client, a leading financial services institution, is currently seeking a Customer Adviser to join their dynamic team based in Edinburgh.
With a long-standing reputation for providing exceptional banking services, my client is dedicated to supporting both individual and business customers through innovative financial solutions.
They are passionate about putting customers at the heart of everything they do, and as a key player in the UK banking industry, they offer a collaborative and growth-focused environment.
We are currently looking for organised individuals with a focus on customers to join our client as a Client Solutions Service Support.
This opportunity is based in Edinburgh with a salary of £25,000, working 35 hours per week, between 08:30 am - 17:30 pm Monday to Friday.
Why join the team
Financial Security: Competitive salary with annual reviews, 10% non-contributory employer pension, annual performance-linked bonus, group income protection, and life assurance.
As a Customer Service Advisor at a leading Financial Services provider, you will be responsible for taking inbound calls from pension customers, providing excellent customer service, resolving complex queries and ensuring customer satisfaction.
As a Customer Service Advisor at a leading Financial Services provider, you will be responsible for taking inbound calls from pension customers, providing excellent customer service, resolving complex queries and ensuring customer satisfaction.
Position: German Speaking Customer Service Advisor
A leading global travel service provider with four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages.
Employing more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand their global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveler.