We are currently looking for organised individuals with a focus on customers to join our client as a Client Solutions Service Support.
This opportunity is based in Edinburgh with a salary of £25,000, working 35 hours per week, between 08:30 am - 17:30 pm Monday to Friday.
Why join the team?
- Financial Security: Competitive salary with annual reviews, 10% non-contributory employer pension, annual performance-linked bonus, group income protection, and life assurance.
- Work-Life Balance: Potential for hybrid working opportunities, 25 days holiday plus bank holidays, increased holidays with length of service, and a holiday trading scheme.
- Wellbeing: Private medical insurance, pantry stocked with free food and snacks, discounted gym memberships, cycle-to-work scheme, employee assistance programme with confidential counselling, and support from trained mental health first aiders and menopause ambassadors.
The role
At this company customer service is a key element of their proposition, and the client relations department plays a key part in making this happen. This means having the capability of managing a dynamic workload and delivering customer needs and expectations. Day to day you will manage various queries through different channels, aiming to ensure company standards are met, allowing the best outcomes for clients.
You will be joining an energetic and collaborative team, where learning and developing are key. This company have a notable record of progression meaning this is an exciting opportunity to progress in your career.
A bit about you
To excel in this role, you will have organisational skills with the ability to manage your own time effectively, being a part of this team you will feel empowered in a collaborative culture.
You should apply for this role if you have the ability to use initiative to deliver exceptional service leading to business improvements. You should take accountability if there are any issues, ensuring things are seen through to the end.
If you are interested in this Client Solutions Service Support, click 'apply now' and a member of our team will be in touch!