We are looking for individuals interested in servers/networks to join our fast-expanding team to work on-site on a shift pattern in our Coventry datacentre.
Established in 2004, we are a provider of hosting solutions for any size or type of business - from a single server to complex managed hosting environments as well as simple co-location and rackspace services.
As a Customer Service Advisor, you will manage the workflow for our field operatives and technicians in real-time, ensuring they receive the right work at the right time.
Role Objective: Join our clients Customer Service Scheduling and Delivery team where you will play a crucial role in ensuring the efficiency and effectiveness of their Field and Contact Centre operations.
Key Accountabilities
Schedule customer-appointed and proactive work for our field technicians and repair crews.
Posted by Hays Specialist Recruitment Limited • £28K/yr
You will be responsible for providing excellent customer service, order taking, checking stock availability, processing orders, scheduling customer orders, liaising with transportation, dealing with customer queries and general administrative duties.
Your new role
The hours for the position are 07:00 to 15:45 or 08:15 to 17:00.
In today's digital landscape, companies must prioritise outstanding service delivery to meet increasing customer expectations.
My client is a leading name in the market, specialising in reliable "last mile" delivery of essential replacement parts to the global field service industry.
They offer comprehensive supply chain solutions used by numerous large businesses across the UK and internationally.