We are now looking for a Team leader (team manager) to oversee the running of the sales support team daily.
My client is in the engineering sector and are heading for 100 years of trading, they have a friendly office culture and they consistently progress their staff through the team structures.
People grow and stay with the business and enjoy a good career.
The Client prides themselves on putting their people and their customers at the forefront of what they do.
Our client is a well-established Business Process Outsourcer, providing a variety of services to their clients, who are some of the UK's leading brands.
The role is located in Preston, however, we also have sites in Manchester, Belfast, South Africa and India.
To lead a team of employees to provide domestic service to the contract, managing teams employed to ensure efficient and effective service provision in line with agreed service specifications.
About The Role
Monitor and report on the quality of the domestic services within the contract, to include innovation in service delivery.
Do you want to work in a varied customer centric role where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their award winning software.
Are you a natural customer care advocate with extensive customer service experience and like the sound of furthering your career and potential in the IT industry by joining a leading Healthcare solutions company?
We are working with one of the UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage.
Your responsibilities will include developing and delivering service redesigns, driving process improvements, and enhancing the professionalism and skills of our team members.
As the Programme Lead you will play a pivotal role in shaping and implementing a high-quality, efficient, and responsive Business Support service.
Additionally, you'll stay abreast of innovative practices, both nationally and internally, to continuously improve the service offerings.
We are now looking for a temporary customer service/Order processor to join their team for 3 months, this role may go permanent.
My client is in the engineering sector and are heading for 100 years of trading, they have a friendly office culture and they consistently progress their staff through the team structures.
People grow and stay with the business and enjoy a good career.