Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
As a result of this growth, an exciting opportunity has become available for a Team Leader within our Contact Centre who will lead a team ensuring that a high standard of customer service is being delivered to all external and internal customers, while also ensuring Service Level Agreements (SLA's) and business targets are being adhered to and providing evidence where necessary.
The Calisen Group is in an exciting and strong position where we are seeing growth and development in all areas of the business.
This is a 6-month fixed term contract, working full time 37.5 hours per week on a rota between 8am 8pm Monday Friday & 8am 5pm 1 in 4 Saturday's.
We are currently seeking a talented and motivated Senior Customer Service Representative to join our team and play a crucial role in maintaining our high standards of customer service.
About Us: We are a dynamic and growing company dedicated to delivering outstanding customer experiences.
We pride ourselves on our commitment to quality and customer satisfaction.
Update systems and tools with accurate information to allow solutions to be built right first time and to allow other areas of the business the ability to support our customers.
Input into the production of a weekly and monthly Service Delivery WIP Reporting: progress against monthly delivery targets, delivery schedule of all orders in progress, problem orders, etc.
My industry leading client located in Birchwood, Warrington, are currently looking to recruit on a long term, ongoing, temporary basis, a highly motivated Customer Support Advisor.
The temporary assignment will initially run until May 2025 for the successful candidate.
You will be required to work from 08:30 - 16:30 Monday - Friday (37.5 hours per week), the rate of pay will be based on a salary of between £28,000 - £33,000 dependent upon experience.
Posted by Heyland Recruitment • £25K/yr to £26K/yr
Following an extensive period of growth my client is looking for an experienced Customer Service Administrator to join their friendly team.
I am recruiting a Customer Service Administrator to join a global, market leading business based in Warrington.
You will be the first point of contact for their customers, offering great contract support and customer service in a fast-paced, encouraging environment to provide a continuous professional service to our customers.
We are seeking an outstanding Customer Care Representative to support our client's team based in Warrington.
This is a fast-paced role critical to the UK Service Team's success, it requires excellence in customer care, strong relationship building, accuracy, attention to detail and the ability to prioritise workload.
Working to KPI's and service budgets, the role will be supporting the requirements of internal and external customers, processing and maintaining accurate maintenance records onto the ERP system, whilst providing administrative support to the UK Fleet of Engineers, including planning & dispatching engineers to jobs where required.