The focus of this Technical Support Specialist role is to provide technical support for customers accessing part and fully tracked services via the WCMS using the ticket system and in line with service level agreements.
This opportunity offers remote working and varied responsibilities, including adding new services and fault identification and resolution.
We are looking for a fearless and talented individual like you to join our mission to be the best that the industry has to offer.
Posted by Mistral Recruitment Ltd • £23K/yr to £26K/yr
Customer Support Specialist; Full time, Permanent
My client, a well-established and fast-growing specialist in their field, is looking for a committed and attentive Customer Support expert to join their knowledgeable and passionate Support department.
This role would suit someone who has excellent communication skills, is dedicated to helping their customers, enjoys problem solving and is either naturally technically minded or willing to learn the technical side of the business to best support and advise their customers.