Posted by Lucy Walker Recruitment Ltd • £25K/yr to £28K/yr
They are looking to grow their account management team and are looking for an experienced Account Manager who can join and manage a large portfolio of clients.
Whilst managing your active accounts, you will be keeping in touch with all existing clients, replenishing orders, upselling, and then onboarding new accounts daily.
Our client are a growing FMCG company who sit within the convenience products sector.
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
The role of the Customer Service Coordinator will be varied but duties will include:
Our client is a leading manufacturing in their sector, and they are looking for a Customer Service Coordinator to join their team.
Our client is passionate about providing excellent customer service and they are looking for an experienced professional to become a valued member of their team.
In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.
Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.
Our client is part of a global brand and due to continued growth, they need a client services account manager to join their existing internal team.
The role is to support the business in managing existing spending clients and which include building a rapport with the clients, supporting with repeat orders and ensuring that they know of the full product offering and up selling them.
The industry is within print, and they provide a full suite of products that a distributed nationally and worldwide for some clients.