Our client is a leading manufacturing in their sector, and they are looking for a Customer Service Coordinator to join their team.
Our client is passionate about providing excellent customer service and they are looking for an experienced professional to become a valued member of their team.
The role of the Customer Service Coordinator will be varied but duties will include:
- Order processing and order management.
- Managing telephone enquiries and customer service calls.
- Processing customer complaints, ensuring the best outcome for the customer and the company.
- Producing weekly back order reports and liaising with customers and relevant BDMs.
- Generating quotations.
- Administration of paperwork.
- Liaising and supporting of network of Business Development Managers.
- Internal & external reporting, as required.
- Management and organisation of your own and shared sales inbox.
- Proactively developing customer relationships to increase sales and exceed customers' expectations.
- Taking ownership and managing your given accounts to ensure complete and professional customer care.
About you:
- Must have some previous customer service experience.
- Must be a determined and enthusiastic team player.
- Must have excellent communication skills.
- Ideally you will have experience working on a CRM, but training will be given on internal systems.
We are looking for enthusiastic, self-motivated, and experienced Customer Service professionals who can work well both independently and as part of a team. You must be an excellent communicator with a background in a similar customer service role.
Training will be fully office based for up to 3 months, and then the role will be hybrid, with one day a week in the office.
If you are looking for a new challenge with a growing organisation please click apply, or call the office on , today!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.