The purposes of the Customer Service Manager is to build a strong relationship with customers and stakeholders, to drive a customer centric organisation harnessing Customer feedback, identifying opportunities and making changes for improvement.
General
You will lead the Customer Service and Administration team, to ensure delivery and service levels are of the highest standard.
We are looking for an outstanding customer service administrator to join this close knit team to cover the day to day duties in the customer service and sales office at a high level.
The office is fast paced and sees high volumes of calls and orders so you need to remain calm with meticulous attention to detail
You will be a friendly, confident person who works well under pressure, can find solutions to problems and can think on your feet.
As the Customer Service Team Leader, you will support the team to investigate queries as well as to handle escalations and complaints.
You will have a hands-on approach to managing a team of circa 6 Customer Service Advisors who are responsible for managing billing issues and the switching process.
We are partnering with the UK's sole Supplier of 100% green gas and renewable electricity who are looking for an experienced Customer Service Team Leader to join their team.
Posted by Mission 4 Recruitment Ltd • £24K/yr to £26K/yr
We are looking for an outstanding customer service administrator to join this close knit team to cover the day to day duties in the customer service and sales office at a high level.
The office is fast paced and sees high volumes of calls and orders so you need to remain calm with meticulous attention to detail
You will be a friendly, confident person who works well under pressure, can find solutions to problems and can think on your feet.
Posted by Think Specialist Recruitment • £26K/yr to £28K/yr
As part of this role, you will be responsible for managing clients over the phone and via email.
We are pleased to be working with a well-established and multi-award-winning company who are looking for an Account Manager to join their team!
You will play a key part between the Customer Service and Sales team, following up warm lapsed clients and continuing to build relationships already in place.