The Account Manager is responsible for managing and nurturing relationships with key clients in the building services sector.
This role involves overseeing the delivery of services, ensuring client satisfaction, and driving business growth through effective account management.
We're looking for a Customer Service Advisor to join a thriving Customer Service Centre on a 6-month FTC in Edinburgh.
This varied role will be part of a critical frontline team, responsible for handling phone calls from customers on online access setups and maintenance.
You will work different shifts including 8:30 - 4:30, 9-5 and 9:30-5:30, with a salary between £22,000-£24,000.
Our client is one of the leading manufacturers in the country and is currently on the look out for a x2 Customer Service Advisor's due to growth who are passionate about helping people to join their operations team in the City Centre of Edinburgh ASAP on a full time permanent basis due to growth in this area.
Responsibilities
Accurate order processing.
Inbound calls from new and existing customer, answering their general enquiry, providing product information and preventing the need for unnecessary repeat contact.
Part Time French/UK Speaking Customer advisor role
The role of the French/UK Speaking Customer Service Advisor will be to assist customers who are contacting you regarding their current subscription, answer any questions they may have and amend as and when required.
You will be joining a company that specialises in the provision of fully digitised subscription services for their clients.The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service and providing in-depth insights to their customers purchasing habits.