We are working with a company who are looking for a Case Manager (complaints) to join their team in Edinburgh, on a salary of £29,000- £31,000.
This role is important in supporting service excellence objectives to ensure positive customer outcomes are achieved by using a variety of dispute resolution skills.
This role is important in supporting the service Excellence objectives to ensure positive customer outcomes are achieved by using a variety of dispute resolution skills.
Working with our Customer Experience team, you'll be responsible for in person customer engagement in communities, before, during and after planned works.
(Fixed-term Contract/Secondment ending March 2026)
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?
Respond to incoming client communications, ensuring timely follow-up as required.
Responding to client enquiries on all incoming channels which include telephone, email, secure messages, and live chat, always ensuring the highest possible levels of client service.
General
Our client who is a UK Investment management company are looking to add a Client Services Consultant to their digital channels team on a 12 month fixed term contract initially on a full time basis.
Posted by Randstad Delivery (GBS) • £23K/yr to £26K/yr
Introduction
My client, a leading financial services institution, is currently seeking a Customer Adviser to join their dynamic team based in Edinburgh.
With a long-standing reputation for providing exceptional banking services, my client is dedicated to supporting both individual and business customers through innovative financial solutions.
They are passionate about putting customers at the heart of everything they do, and as a key player in the UK banking industry, they offer a collaborative and growth-focused environment.
We are currently looking for organised individuals with a focus on customers to join our client as a Client Solutions Service Support.
This opportunity is based in Edinburgh with a salary of £25,000, working 35 hours per week, between 08:30 am - 17:30 pm Monday to Friday.
Why join the team
Financial Security: Competitive salary with annual reviews, 10% non-contributory employer pension, annual performance-linked bonus, group income protection, and life assurance.
Posted by Page Personnel Finance • £18/hr to £30/hr
The Office Manager (Temp) is a vital cog in this amazing charity - responsible for ensuring the smooth running of administrative and secretarial tasks.
Based in Edinburgh, the role requires a strong organisational skillset and the ability to manage multiple tasks simultaneously.
This organisation is a leading player in the charitable sector
Posted by Randstad Delivery (GBS) • £23K/yr to £26K/yr
Introduction
My client, a leading financial services institution, is currently seeking a Customer Adviser to join their dynamic team based in Edinburgh.
With a long-standing reputation for providing exceptional banking services, my client is dedicated to supporting both individual and business customers through innovative financial solutions.
They are passionate about putting customers at the heart of everything they do, and as a key player in the UK banking industry, they offer a collaborative and growth-focused environment.
Posted by Page Personnel Finance • £18/hr to £30/hr
The Office Manager (Temp) is a vital cog in this amazing charity - responsible for ensuring the smooth running of administrative and secretarial tasks.
Based in Edinburgh, the role requires a strong organisational skillset and the ability to manage multiple tasks simultaneously.
This organisation is a leading player in the charitable sector
As a Customer Service Advisor at a leading Financial Services provider, you will be responsible for taking inbound calls from pension customers, providing excellent customer service, resolving complex queries and ensuring customer satisfaction.