Posted by Central Employment Agency (North East) Limited • £40K/yr to £45K/yr
This role is critical to ensuring the smooth delivery of services to our clients and will act as the main point of escalation for both the account management and customer service teams.
The ideal candidate will be an exceptional people leader with a strong focus on personnel management, client satisfaction, and operational efficiency.
Central Employment is proud to partner with one of the UK's fastest-growing fulfilment companies with their Head Office in Gateshead.
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Nigel Wright's Business Support Team is delighted to announce an exciting opportunity for a Customer Services Representative within a well-respected manufacturing business.
This role involves supporting over 1,000 customers across the UK and Europe, requiring strong time-management and IT skills due to its busy nature.
Key Responsibilities
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We're seeking individuals to join our team at Whistl Gateshead's contact centre.
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Posted by Central Employment Agency (North East) Limited • £30K/yr
General
Central Employment are delighted to be working for a long term global industrial manufacturing and engineering client, as they look to recruit a B2B Customer Account Manager.
B2B Customer Account Manager profile
Establishing and building strong internal customer relationships and communications channels within the group will be key, simultaneously managing day to day issues that may arise between the production, engineering teams and its internal customers, while identifying and implementing opportunities to grow the business.
Key responsibilities
Develop and maintain a thorough understanding of how the company operates, its products, their use in application and company internal processes and procedures.
We have an opportunity for a Sales Administrator/ Customer Service will provide essential support to the sales team, ensuring efficient operation and administration of sales processes.
The primary responsibility is to provide administrative support to the sales team, manage customer accounts, process orders, and handle customer inquiries.
This role requires excellent organisational skills and a proactive approach to solving technical problems.
By combining their Investment Management expertise with advanced Wealth Platform technology, they offer financial solutions built for the future and that of their clients.
Our client are an award-winning group of financial services and technology companies, working with close to 20% of UK financial advisers and their clients.