We are currently seeking a Customer Service Support Officer to join our client, an esteemed organisation within the police industry.
As a Customer Service Support Officer, you will be the first point of contact for all communication methods into our client's organisation, including telephone, letter, email, and social media contacts.
This is a temporary role with a competitive hourly rate of £12.21.
We are currently seeking a Customer Service Support Officer to join our client, an esteemed organisation within the police industry.
As a Customer Service Support Officer, you will be the first point of contact for all communication methods into our client's organisation, including telephone, letter, email, and social media contacts.
This is a temporary role with a competitive hourly rate of £12.21.
Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.
Main Duties
Act as the first point of contact for our customers in the complaint handling process, by acknowledging complaints and informing customers of what to expect next.
As a Customer Service Support Officer, you will be the first point of contact for all communication methods into our client's organisation, including telephone, letter, email, and social media contacts.
We are currently seeking an Administrator to join our client, an esteemed organisation within the police industry.
This is a temporary role with a competitive hourly rate of £12.21.
You will provide advice and guidance to customers and members of the public requesting support predominantly via the telephone.
This is a busy and highly rewarding telephony based role, handling high volume customer calls relating to a broad range of council service including; Elections, Waste, Council Tax, Housing, Parking, Children's Service, Education, Adult Social Care and much
Face to face, email and digital customer interactions can also be involved.
Our client is a leading business in Dewsbury, looking for an experienced Customer Support Executive to join them.
The right candidate will have experience within a customer focused role where high levels of attention to detail and empathy play a key part in your day.
They are a passionate team of individuals who strive to give outstanding customer service throughout, speaking to customers over the phone and email until a solution is found.