As a Patient Support Advisor, you will be responsible for responding to and documenting customer technical enquires via phone calls and emails.
Join our client's team as a Patient Support Advisor and make a real difference in the lives of patients and their support persons.
You will engage with prospective and current customers, including patients, their support persons, and healthcare professionals, providing them with the best possible resolution to their concerns.
If you have at least one year's customer service experience, excellent keyboard skills and the ability to work in a fast-paced environment... this could be the role for you!
We are recruiting for experienced Customer Service professionals to work for a well-known, established insurance company!
We have roles available in Peterborough and Sunderland for start dates in July!
The role will be to provide phone and email support for customer queries for live campaigns, following the guidelines issued to ensure all queries are dealt with quickly, professionally, and efficiently.
General
Manage customer queries, concerns, and customer expectations in accordance with the company's guidelines and client service level agreements.
Nigel Wright are supporting a fast moving and growing business, located just outside of Newcastle upon Tyne, with their search for a Customer Service Representative.