Posted by The Portfolio Group • £22K/yr to £24K/yr
Work as part of the operational support and demand team to ensure teams are correctly resourced, including short notice cover, highlighting concerns to Managers, handling client calls (including setting call-backs) and providing accurate reporting on a daily and weekly basis.
This role requires you in the office Monday - Friday, 8:45am to 5:15pm.
While everyday day will offer a different challenge your core responsibilities will be to:
Posted by Macildowie Recruitment and Retention • £28K/yr
General
The Customer Service Role is expected to work as part of a cohesive centralised Customer Service and communications team and closely with internal functions such as Service Centre Managers, Field Sales Resources and Functional leaders on growth and retention strategies by providing complete and appropriate solutions for every existing customer and prospect to boost retention and top-line revenue growth and margin improvement.
This is a fully office based permanent position working Monday to Friday.
THE OPPORTUNITY
Macildowie are currently recruiting for Customer Service Advisors working for a growing business based in Ashby de la Zouch.
We are currently seeking an experienced customer-focused individual to join our client's team as they look to add a Senior Customer Service Advisor.
The successful candidate will play a crucial role in supporting the team to ensure the smooth operation of the customer support processes and deliver a first-class experience to their valued customers.
We are currently seeking a detail-oriented and customer-focused individual to join our client's team as a Customer Service Coordinator.
The successful candidate will play a crucial role in ensuring the smooth operation of the customer support processes and delivering a first-class experience to their valued customers.
Description of the role
Accurately input and manage data on the delivery portal to ensure timely and precise order processing.
Posted by The Portfolio Group • £22K/yr to £24K/yr
Are you a highly organised individual with excellent communication and customer service skills?
Our client is seeking a talented Diary Planner to join the Account Management team in providing excellent Customer Service within a fast paced environment.
Posted by The Portfolio Group • £23K/yr to £24K/yr
Are you a highly organised individual with excellent communication and customer service skills?
Our client is seeking a talented Diary Planner to join the Account Management team in providing excellent Customer Service within a fast paced environment.
Posted by The Portfolio Group • £23K/yr to £25K/yr
Work as part of the operational support and demand team to ensure teams are correctly resourced, including short notice cover, highlighting concerns to Managers, handling client calls (including setting call-backs) and providing accurate reporting on a daily and weekly basis.
This role requires you in the office Monday - Friday, 8:45am to 5:15pm.
While everyday day will offer a different challenge your core responsibilities will be to:
In this position, you'll manage daily emails, tickets, and calls on the Helpdesk.
This is an exciting opportunity for an Customer Service Advisor with experience in broking or underwriting who is looking for a non-client-facing role.
We are recruiting on behalf of a leading insurance company in Leicester that is expanding its team.