Are you a budding Marketing & Communications Executive looking to start out on your career? Perhaps you are looking to return to work after a break? Are you looking for a hybrid role, working part time role, 3 days per week or working 4-5 days around school hours? Do you have what it takes to turn a world number 1 brand, but still a best-kept secret, into a household name?
- ..Then you're in the right place... you could proudly be a part of the marketing team for or the World number 1 business coaching company!
Join our dynamic team as a Marketing and Communication Executive, where your contributions will directly impact our marketing campaigns and business operations. This role is perfect for entry-level professionals or those returning to work. You'll have the opportunity to grow and learn in a supportive environment while helping us achieve our company goals.
As our Marketing and Communication Executive, you will play a crucial role in ensuring the smooth operation of our marketing initiatives and providing exceptional support to our valued coaches.
Marketing Team Goals:
- Engagement with marketing activity
- Prospects generated
- Leads qualified
- Clients signed
- Franchise territories awarded
Key Responsibilities:
- Be the first point of contact for all marketing-related inquiries.
- Provide prompt and efficient customer service, resolving or escalating issues as necessary
- Maintain a clean and organised email in-box, prioritising and categorizing emails.
- Respond to general inquiries and forward specific queries to the appropriate team members.
- Coordinate with the finance department to resolve billing discrepancies.
- Maintain accurate records of all invoices and payments for audit purposes.
- Assist in planning and executing marketing campaigns and events.
- Manage relationships with 3rd party suppliers of marketing, digital, and PR services.
- Provide exceptional customer service to both internal and external stakeholders.
- Identify and address customer needs, offering appropriate solutions and follow-up.
- Generate leads for coaches and award franchise territories.
Experience and Qualifications:
- Strong verbal and written communication skills
- Customer service experience
- GCSEs in English and Maths
- Passion for people, stories, and communities
- Time and diary management skills
- B2B experience desired
- IT literate
Personal Attributes:
- Passionate about business growth, marketing, and customer service
- Easygoing, likeable, and always smiling
- People-focused with an ability to understand and adapt to others' needs quickly
- Confident in starting conversations with new people and resilient to rejection
- Organised and detail-oriented with the ability to see the bigger picture
- Driven by accountability and delivering results
- Ready to learn and grow from working closely with experienced colleagues
- Committed to building a career that stands out
Working Hours:
- Ideal: 3 full days or 4/5 school hours days
- Happy to be flexible to accommodate your schedule
Why Join Us?
- Learn from a supportive team
- Opportunity to work on diverse tasks
- Flexible working arrangements
- Build a rewarding career in marketing and communication
Ready to start your journey with us? Apply now and become an essential part of our team!