We are seeking a passionate Customer Support Engineer (site-based) to join our dynamic team in Camberley, where every day is an adventure in innovation and excellence.
Do you have Electromechanical Engineering experience?
Are You Ready to Be a Hero in the World of Mobile Technology?
Basingstoke (hybrid working) - 3 days in the office / 2 days can be worked from home
To c£40k (neg dep exp) exceptional benefits package
Our globally renowned and respected client has been established for more than 60 years and specialise in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world.
In a varied and highly-visible role, the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work.
If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with head offices in Basingstoke.
My client operates a modern Microsoft environment based around core technology including Windows 10, Office 365 and Active Directory.
Are you a skilled IT Support Engineer with a passion for technology and a desire to work in a dynamic and exciting environment?
We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Farnborough, Hampshire.
This is an amazing opportunity to join a company which continuously invests in its people, products, customers and technology.
You will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector.
The Service Delivery Engineer's primary responsibility is to provide a high level of customer service and support to external customers.
The role will provide remote support by creating customer incident tickets, identifying problems, troubleshooting issues and adhering to internal and external SLAs.
They will also prepare room equipment for installation, support onsite engineers with testing, and maintain room and equipment records.
We are excited to be recruiting an IT Installation & Support Engineer with a passion for technology and the desire to work with like-minded people within a fast moving environment.
This is a super varied role requiring a breadth of experience in a wide variety of IT/Telecoms technologies.
Basic remote support and change management assistance to the customer base.
Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA's.
Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line).