Posted by Spectrum IT Recruitment • £40K/yr to £45K/yr
Are you experienced with complex 3rd line support queries
We're looking for a senior support engineer to join our growing team.
As a member of the technical operations team, you will play a vital role in supporting our customers solutions - from small office-based hardware deployments to enterprise business solutions across multiple cloud hosted environments.
General
Do you have a minimum of 3 years working for an MSP?
Posted by Spectrum IT Recruitment • £35K/yr to £45K/yr
Join Our Awesome MSP customer as a Network Engineer!
Our friendly Managed Services Provider (MSP) customer, based near Whiteley in Fareham, is looking for a talented Network Engineer to join their talented team.
Are you ready to dive into exciting projects and work with a great team?
As a Managed Service Desk Engineer (T1), you will be the primary point of contact for our customers utilising cloud-based IP telephony solutions.
Your responsibilities will include managing technical change requests, troubleshooting and resolving technical issues, and liaising with senior engineers and partners for more complex matters.
We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
Posted by Service Care Solutions - Social Work • £192/day to £250/day
Service Care Solutions is assisting a police force with the recruitment for an End User Device (EUD) Engineer.
About the Role
The primary purpose of this role is to ensure that end-user device services meet high-quality standards, providing excellent customer experiences and adhering to agreed Service Level Agreements (SLAs).