We are looking for someone who has experience of working with customer support company products and resolving technical issues, provide customer training on products and act in a quick and professional manner to resolve queries.
Key Responsibilities
Provide hands-on technical support and assistance to a large client base.
A brilliant opportunity for a talented STEM Graduate who loves the idea of a customer-facing role, or experienced support professional to work as a Customer Support Engineer, joining a market-leading disruptive software technology firm in London.
Offering excellent training, career progression, and prospects, this is a unique opportunity to work for a rapidly expanding machine learning software house.
This is an ideal time to join this growing organisation and be guided by some of the brightest minds in this field.
An exciting opportunity has arisen for a Customer Support Engineer to join this growing organisation specialising in the design and manufacture of Lighting solutions, based in Kent.
Customers are predominantly based in London and the Southeast.
The main aim of this role will be to support construction projects from design to installation, working closely with lighting designers, electricians and installers.
Our Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join our IT support team.
The IT Support Engineer will be responsible for providing first and second line technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems.
Responsibilities
Provide first and second line technical support to end-users via phone, email, and in-person.
A highly successful IT and telecommunications services company based in central London seek a communicative ITOC Support Engineer to join their busy team, to carry out a variety of technical and coordination tasks to meet customer requirements.
TYPE: Full Time, Permanent, Shift
WORKING DAYS: 4 days on ( 8:00 - 20:00), 4 days off
Wehave an exciting opportunityavailable for a ITO Support Engineer to join one of the world's leading research Institutes at a crucial time in its evolution, and play a definitive role in shaping it for the future.
You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary from £30,000 with benefits, subject to skills and experience.
The ITO Support Engineer role
This role will report to the ITO Helpdesk Manager and will be based at the Francis Crick Institute to provide 1/2nd line support to over 3,000 users.
£22,000 - £25,000 plus benefits including training and certifications
Key Words: IT Support, MSP, Managed Services, IT Managed Services, 1 st Line, 2 nd line, Service Desk, Helpdesk, Help Desk, PC, Active Directory, Cloud, Office 365, Server, Azure.