As a Customer Service Advisor, you will manage the workflow for our field operatives and technicians in real-time, ensuring they receive the right work at the right time.
Role Objective: Join our clients Customer Service Scheduling and Delivery team where you will play a crucial role in ensuring the efficiency and effectiveness of their Field and Contact Centre operations.
Key Accountabilities
Schedule customer-appointed and proactive work for our field technicians and repair crews.
As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.
Experienced IT/EPOS/ATM engineers with experience of installation and fault finding of IT and EPOS equipment.
General
As a successful EPOS Engineer you will be working for a leading EPoS and IT Service's organisation completing installation of printers on an initial 1-2 month contract with the view to be extended
Concept Resourcing are currently recruiting for multiple EPOS Engineers across the UK to travel UK wide and into NI, overnight stays will be provided for.
Stonewater are now seeking a Data Engineer to join the Data & Technology team.
As our Data Engineer, you will be responsible for technically delivering the data platform used by Stonewater to deliver analytical and wider data use cases.
Our client is seeking a highly skilled Product Owner to lead the development and management of Computer-Aided Engineering (CAE) tools and applications.
General
The Product Owner is crucial for driving the virtual engineering strategy within the business, encompassing Product Engineering, Design, Manufacturing, and more.
The Product Owner will have a strong technical background in CAE, with the ability to collaborate across multiple teams and stakeholders.