We have an engineering-led, tailored approach and around the clock support service has resulted in establishing an industry lead organisation, and to help with our rapid growth we are looking for a Service Desk Engineer
Founded by engineers in 1996, we have created a culture where our clients' needs sit at the forefront of every project.
UK Wide, however Yeovil/surrounding areas is preferred for training.
We have an exciting exclusive opportunity available for a 3rd Line Support Engineer to join our client a market leading food Manufacturing organisation in their existing team based in Birmingham.
Purpose of the Role
With responsibility for ensuring that the IT services in all sites are running optimally, your aim will be to ensure that our systems are available whenever the business requires them.
- Support commercial engineers, end users, and potential customers using troubleshooting sheets and product manuals.
General
Provide technical support to stakeholders, including commercial engineers, end users, and potential customers, ensuring accuracy, efficiency, and excellent communication.