Posted by Platform Recruitment • £30K/yr to £45K/yr
I am working with an innovative technology company based near Basingstoke, they are now looking for a Customer Support Engineer to join their team.
Support Engineer - Basingstoke - £30-£45k
The successful candidate will provide first and second line technical support to the clients' international customers, distributors, users and operators.
Posted by NEXT GENERATION LTD • £26K/yr to £28K/yr
General
As the IT Support Engineer you will be responsible for the maintaining IT systems that allow the processing of confidential client and supplier data as well as helping all internal staff utilise available business systems and applications.
Due to expansion, Next Generation are currently recruiting for an IT Support Engineer to work with a leading global manufacturer who produce machined components supplying predominantly into the energy industries.
The following shifts are available for the IT Support Engineer
We are looking for a Customer Service Representative who can handle inbound calls from our clients and provide first-line technical support.
The ideal candidate will have a strong customer service background with the ability to troubleshoot and identify issues related to our products, ultimately reducing the need for on-site engineer visits.
Key Responsibilities
Handle incoming calls from our clients and try and resolve the issues without the need for an expensive engineer to go out on site.
The company is looking for a driven and customer focused individual to join their Customer Support Help Desk team as a Tier 2 Customer Support Engineer, to provide 2nd line technical support and expertise.
You will report to the Helpdesk Manager for technical direction and guidance.
Key Responsibilities
Accurately logging tickets in Becrypt ticketing system.
Posted by Advanced Resource Managers Limited • £35K/yr to £45K/yr
As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of our UK based customers.
A leading Public Safety client of ours is looking for a Customer Service Engineer to join their tam to work across a variety of customers and services.