Posted by Macildowie Recruitment and Retention • £11.44/hr
THE OPPORTUNITY
Reporting to the Team Leader, the Customer Service Centre Advisor is the first point of contact to our customers via multiple channels such as Email, Telephone and Digital, supporting them with their prime needs whilst collaborating with our internal and external stakeholders.
Macildowie are currently recruiting for a Customer Service Advisor working for a business based in Wigston Leicester.
General
This is a full time temporary on going position, Monday to Friday which offers a heavy hybrid model
We are currently seeking an experienced customer-focused individual to join our client's team as they look to add a Senior Customer Service Advisor.
The successful candidate will play a crucial role in supporting the team to ensure the smooth operation of the customer support processes and deliver a first-class experience to their valued customers.
In this position, you'll manage daily emails, tickets, and calls on the Helpdesk.
This is an exciting opportunity for an Customer Service Advisor with experience in broking or underwriting who is looking for a non-client-facing role.
We are recruiting on behalf of a leading insurance company in Leicester that is expanding its team.