Greenford (Hybrid role, working 2 days from home and 3 days from an office in Greenford).
THE COMPANY
Growing, expanding, leading and sought after global organisation that take excellent care of their people encouraging development from within.
General
INTERESTED candidates must be able to travel to Greenford without having to relocate as this is an urgent role requiring someone to start straight away.
Greenford (Hybrid role, working 2 days from home and 3 days from an office in Greenford).
THE COMPANY
Growing, expanding, leading and sought after global organisation that take excellent care of their people encouraging development from within.
General
INTERESTED candidates must be able to travel to Greenford without having to relocate as this is an urgent role requiring someone to start straight away.
Provide a professional customer-focused Helpdesk to stakeholders, using the FM software to receive and process email and telephone requests for FM support.
Deliver high-quality customer service and maintain high levels of customer satisfaction by providing FM support services to stakeholders across the Brent estate eg access control, car park administration and locker administration.
Process the timely production and removal of staff ID cards, in accordance with the council starters and leavers process.
This Company who provides a complete and efficient service to customers based throughout the UK are currently in need of a professional Service Administrator with excellent people skills to join their busy team.
Some of your duties will include
Managing incoming telephone calls, establishing requirements and preparing job sheets.
Providing a high level of service to customers requiring sales, maintenance or repair support.