They are looking for an experienced Customer Service Administrator to work as part of the team in delivering a great service to their customers, many of whom have extra needs.
If so our client based near Ely are now looking for a Customer Service Administrator to join their growing business.
Are you looking for a Customer Service role that truly makes a difference to people's lives?
In this crucial role, you'll be providing comprehensive technical telephone support to customers, including first-line support, triaging and resolving complex customer enquiries promptly and efficiently.
If the fault cannot be repaired over the phone, you'll be ordering parts required to repair and dispatching as technician within the agreed service levels.
Looking for a role combining customer service and administration
This is a great opportunity for someone looking to develop their experience in a global organisation, with excellent training and onboarding.
Over the years strong and courageous leadership has led Knowles to become a premium provider across a wide range of logistical services all over the UK.
Today we are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services.
Who Are Knowles
We have undoubtedly come a long way since 1932 when Gerald Knowles started off with just one vehicle as a pure and simple distribution provider.
We have a fantastic new job opportunity for a Customer Service and Facilities Helpdesk Manager with experience of leading a team and supervising staff within a facilities management or office service environment, excellent communication and organisational skills and proficiency in Microsoft Office.
Working as the Customer Service and Facilities Helpdesk Manager you will lead the helpdesk and reception team in providing outstanding customer service to customers and internal departments.
Customer Service and Facilities Helpdesk Manager with experience of leading a team and supervising staff within a facilities management or office service environment, excellent communication and organisational skills and proficiency in Microsoft Office is required for a well-established company based in Cambridge.