I have partnered with an online retailer who are seeking a customer service advisor on a temporary basis to support the high demand of customer enquires
They are actively recruiting high-quality customer service advisors to help support customers and deal with a large volume on incoming calls
This company thrives through black Friday and the Christmas period.
Our client based in Basildon are seeking an Customer Service Advisor to join their team on a Temporary basis (with the possibility of a permanent role) beginning immediately.
The successful candidate will have good organisational skills and prior experience of sales order processing and customer service.
If you have strong communication skills and are looking for an exciting new opportunity, then we would love to hear from you!
Overall responsibilities and accountabilities include answering service calls, logging faults onto the database in a timely manner and communicating any problems to senior team members.
The main duties of this role are to act as the first point of contact for fault reporting and fault resolution so as to restore service as quickly as possible.
This is initially a temporary role with a view to going permanent.
Posted by Connect Recruitment Consultants Ltd. • £25K/yr to £27K/yr
Customer Care Specialist
To contribute to the delivery outstanding customer service to all customers through the provision and collation of timely and accurate information and the completion of all relevant transactions.
Through day to day transactions ensure compliance of all regulatory requirements and industry standards.