Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis.
In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!
Duties
Dealing with a high volume of inbound and outbound calls.
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS.
Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic issues, as well as maintaining an exemplary level of customer service.
Ensuring issues are resolved efficiently and satisfactorily.
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS.
Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic issues, as well as maintaining an exemplary level of customer service.
Ensuring issues are resolved efficiently and satisfactorily.
Overall responsibilities and accountabilities include answering service calls, logging faults onto the database in a timely manner and communicating any problems to senior team members.
The main duties of this role are to act as the first point of contact for fault reporting and fault resolution so as to restore service as quickly as possible.
This is initially a temporary role with a view to going permanent.
A fantastic company based in High Wycombe are looking for a Customer Advisor to join their team.
The Customer Account Advisor is also responsible for identifying up-sell/cross-sell opportunities and achieving them by working towards a monthly sales target.
Your main responsibility will be to manage customer queries, place orders and process escalations across a number of communication channels.
A fantastic company based in High Wycombe are looking for a Customer Advisor to join their team.
The Customer Account Advisor is also responsible for identifying up-sell/cross-sell opportunities and achieving them by working towards a monthly sales target.
Your main responsibility will be to manage customer queries, place orders and process escalations across a number of communication channels.