Working as part of the client support team, you will be responsible for providing excellent customer service, supporting customers with registrations, renewals and service enquiries.
No cold calling is required; however this is an outbound call-based role.
Your main duties will include
Build rapport and strong relationships with clients by providing advice and support throughout the onboarding process.
Be the first point of contact for all inbound Customer Support Enquires into the contact centre.
General
In this role you will be responding to all types of consumer led correspondence so an ability to converse professionally both via verbal and written means is a must!
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
The Customer Service Advisor is responsible for receiving and processing customer orders to meet customer and business requirements while providing high levels of customer service.
Hours of work are Monday to Friday 9 am to 5 pm.
If you enjoy being part of a large team working towards a common goal this could be the role for you.