In this role, you will be supporting clients throughout the process from initial customer onboarding to certification.
This is an excellent opportunity for a Customer Service Administrator to join a business consulting and services business in Jarrow.
You will be able to consistently follow procedures to ensure that each stage of the client's interaction is documented and that they continued to be moved through the process as smoothly and as efficiently as possible.
Posted by MATTHEW OLIVERS LTD • £35K/yr to £40K/yr
You will be responsible for
CRM Management - Work with project managers and commercial leads to ensure the updating and maintenance of records within the CRM system.
General
Due to a fantastic period of growth we are looking for a new member of our commercial team to support our business winning and execution activities!
You will take responsibility for the management and administration of the commercial contract from the start of the commercial process during tender stage through to close out of projects, ensuring that at all times the company's governance and any contract specific requirements are adhered to.