Carry out reminder calls to customers for appointments
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Posted by Baltic Recruitment Limited • £25K/yr to £25K/yr
Key Duties
Effective management of relationships with customers and colleagues.
Overall Purpose
To manage relationships with our customers and facilitate a highly effective customer journey from the point of order to the shipping of goods, in conjunction with the Production Controller, Buyers and Stores Team whilst achieving KPI's such as 'On-Time-Delivery-In-Full' and identifying opportunities for improvement.
General
Baltic Recruitment are delighted to be supporting our market leading manufacturing client with their search for a Customer Service Advisor on a fixed term contract basis(1 year, with potential for longer).
We are seeking a proactive and motivated Customer Success Manager (CSM) to manage our clients SME customers, ensuring they derive maximum value from solutions.
The Client
Our client is a pioneer in utilising digital, IoT, and AI technologies to transform vehicle fleet management and mobile workforce operations.
They are committed to empowering businesses through our innovative vehicle operations cloud platform, their solutions help mobile workers and fleet managers digitise, automate, and optimise processes, delivering on the transformational promise of these cutting-edge technologies.
Posted by Corepeople Recruitment • £25K/yr to £27K/yr
Customer Care Coordinator required for a new, permanent role in the North Durham area.
The position of Customer Care Coordinator is a key position within this business, forming a crucial part of the successful delivery of their homes and excellent customer satisfaction.
This is based within the construction sector, working for a new house builder.
Investigating and resolving customer problems, which may include issuing refunds, arranging returns, or escalating issues to the appropriate department.
Raising customer sales orders and supplier purchase orders on our internal system, ensuring all data entered is accurate.
Sales Administrator
In this role, you will be at the forefront of our client's mission.
Posted by Duval Associates Ltd • £40K/yr to £50K/yr
Customer / Technical Suppoer Team Lead - Technical Support, Customer Service and Guest Support - Stepping up into a leadership position across a Remote first business - managing the experience of enterprise customer accounts (b2b).
Wonderful maturing SaaS / Tech business with amazing growth over the last decade!
Young, dynamic team, great people - Global business, modern and polished with ace values.