The Customer Account Rep is the first point of contact for many customers.
The Customer Account Rep will serve as the primary interface responsible for ensuring the most efficient and positive relationship with customers, while enabling level-loading of production and expeditious resolution of customer assertions.
The Customer Account Rep will deliver world-class service and support to the business by responding to customer enquiries, updating the business systems, prepare and deliver quotations, and joining with the planning team to accurately forecast demand.
We are pleased to be supporting our Horley based client who are currently seeking a Customer Support Analyst to join their growing team on a 12 month fixed term contract.
This is a fantastic opportunity for someone with strong customer service experience and proficiency in Excel, as you'll be diving into data and spreadsheets regularly.
Posted by Get Staffed Online Recruitment Limited • £20K/yr to £22K/yr
Our client likes to connect customers with things they love, through a seamless personal experience.
If you love working with a team, providing great experience to customers and like to help people get the best and latest tech, then this may be the opportunity for you.
They achieve this through their dedicated contact centre teams and currently have some exciting opportunities for the right people to join them.