Are you an experienced Customer Service Advisor? Are you self-motivated and resourceful?
We are a job agency partnering with a client in the manufacturing industry to offer an exciting opportunity for a dedicated Customer Service Advisor.
Key Responsibilities:
- Providing quotations to customers by utilising sales and product knowledge in order to prepare quotes
- Converting quotes into sales orders
- Qualifying opportunities
- Updating records in the CRM system
- Liaising with the wider sales team
- Interacting with suppliers in order to obtain pricing
- Review requests for quotation
- Providing exceptional customer service
- Responding promptly to all customer enquiries
- Contributing to the development of new processes and procedures that will improve efficiency and effectiveness within the quotating process
In order to be considered for this role, the successful candidate must meet the following criteria:
- Good standard of general education
- Extensive experience in customer account management, ideally in a B2B environment
Please note:
As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.