We are seeking a proactive and motivated Customer Success Manager (CSM) to manage our clients SME customers, ensuring they derive maximum value from solutions.
The Client
They are committed to empowering businesses through our innovative vehicle operations cloud platform, their solutions help mobile workers and fleet managers digitise, automate, and optimise processes, delivering on the transformational promise of these cutting-edge technologies.
Our client is a pioneer in utilising digital, IoT, and AI technologies to transform vehicle fleet management and mobile workforce operations.
In this role, you will work closely with our valued clients to understand their challenges and use our existing solutions to enhance their customer and user experiences.
Posted by Jam Management Consultancy Limited T/A JAM RECRUITMENT • £60K/yr to £70K/yr
As a Customer Success Consultant, you will collaborate across multiple functions to drive client success.
Our clients are looking for a focused, customer-driven professional to join their team as a Customer Success Consultant.
In this role, you will work directly with our valued clients, understanding their challenges and leveraging our solutions to enhance their customer and user experiences.
About the Role: A rapidly growing company in the digital, IoT, and AI technology space is looking for a Customer Success Manager (CSM) based in Ireland to manage relationships with its key customers.
This role will involve working closely with customers to ensure they fully realise the value of their investments in the company's solutions, driving adoption, retention, and satisfaction.
The company specialises in leveraging cutting-edge technology to transform the operations of businesses with vehicle fleets and mobile workforces.
Building strong credible relationships with our clients by supporting them to optimise and maximise their return on investment (ROI) from our offering.
General
You will enable them to fully leverage their subscriptions and services on an ongoing basis.
You will be responsible for providing market leading service and will ensure that our clients receive maximum value from their investment.
Their Customer Success team is responsible for providing exceptional experiences to their customers to ensure they can optimise their time and effort for what's really needed - the employees.
My client is a Series A start up who provide an AI-powered HR tech platform.
To date, they have raised $20 million in VC funding from some of the biggest names in tech and were part of the Y Combinator program in 2021.