Building strong credible relationships with our clients by supporting them to optimise and maximise their return on investment (ROI) from our offering.
General
You will enable them to fully leverage their subscriptions and services on an ongoing basis.
You will be responsible for providing market leading service and will ensure that our clients receive maximum value from their investment.
We're currently recruiting for a Customer Success Manager to join our team in Shoreditch.
We're now looking to add a new team member with the view to propel the company's client growth, specifically our unique SAAS platform which integrates multiple business operations from online advertising, HR module, Video Interfaces as well as accessing online recruitment advertising services from the UK's leading sites.
We're in a unique position having spent the last two years focusing heavily on software development.
Their Customer Success team is responsible for providing exceptional experiences to their customers to ensure they can optimise their time and effort for what's really needed - the employees.
My client is a Series A start up who provide an AI-powered HR tech platform.
To date, they have raised $20 million in VC funding from some of the biggest names in tech and were part of the Y Combinator program in 2021.
Customer Success Executive required by a leading, global technology company that provide scalable solutions for commercial real estate, designed to solve the complex operational challenges faced by landlords and flexible workspace operators.
This role starts as 1st Line Support, and once you prove yourself within the team, opportunities within Customer Success, 2nd Line Support and Network Engineering will arise giving you a clear progression path.
This is a fantastic opportunity if you have some technical experience and are looking to expand your skills further, or maybe you have an interest and passion for technology and are keen to begin your career in the tech world?